Terms of Service

Last updated: July 2026

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the Warehouse Heatmap application at app.3plheatmap.com, the website 3plheatmap.com, and all related services (collectively, the "Service") provided by Flag Eagle LLC, a Nevada limited liability company trading as Warehouse Bridge ("Flag Eagle," "we," "us," or "our").

Company information:

Operating name: Warehouse Bridge (product brand: Warehouse Heatmap)
Legal entity: Flag Eagle LLC, a Nevada limited liability company
Registered address: 732 S 6th St Ste N, Las Vegas, NV 89101, United States
Support: info@warehousebridge.com

By creating an account, completing checkout, or using the Service, you agree to these Terms. If you use the Service on behalf of a company, you represent that you have authority to bind that company, and "you" means both you and that company. If you do not agree, do not use the Service.

2. The Service

Warehouse Heatmap is software-as-a-service for facility heat map visualization: uploading warehouse location and activity data (for example a bin or location export from a warehouse management system), rendering it as interactive 2D and 3D heat maps, and exploring, searching, and sharing those visualizations. Where available, live data connections to supported warehouse systems may replace manual uploads. The Service visualizes the data supplied to it; it does not move physical goods, operate your facility, or independently verify what is on your shelves.

3. Accounts and Users

An account belongs to one company or facility operator. There is no per-user fee on the self-serve plan; the account administrator may request logins for team members through support. Each login is personal to one individual; credentials must not be shared. You are responsible for all activity under your account's logins and for keeping credentials secure.

4. Fees and Billing

The self-serve single-location plan is billed monthly in advance at the price displayed at signup (currently $99/month, in US dollars). Multi-location, integration, and enterprise arrangements are agreed separately in writing, and those agreed commercial terms take precedence over this Section where they differ.
Payment is processed by Stripe on the payment method you provide. You authorize recurring monthly charges until cancellation.
30-day money-back guarantee: if you subscribe directly with us and are not satisfied, tell us within 30 days of your first payment and we will refund in full the payments you have made and cancel the subscription. This applies to your first subscription with us.
Prices may change with at least 30 days' notice; continued use after the effective date constitutes acceptance.
Fees are exclusive of any applicable taxes, which are your responsibility.

5. Buying Through a Partner or Your 3PL

You may receive access to the Service through a third party rather than directly from us — for example a 3PL or warehouse operator that subscribes for its facility, or a partner authorized to resell the Service. Where your access is provided by such a third party (the "Subscriber"):

The Subscriber is our customer. Fees, refunds, support commitments, and the duration of your access are governed by your arrangement with the Subscriber, and Sections 4 and 7 (billing, the money-back guarantee, and cancellation) apply between us and the Subscriber, not you.
These Terms still govern your use of the Service, including Sections 8 through 15.
The Subscriber controls the account: the data in it, who may access it, and its settings. We may act on the Subscriber's instructions regarding the account, including removing access.
If the Subscriber's subscription ends or is suspended, access provided through it ends too.

6. Free Demos and Previews

We may offer a demo environment or a free preview of the Service using data you upload. Free previews are provided as a convenience, without charge and without any of the commitments in Sections 4 and 10: preview data may be reduced to a static snapshot after a limited period (currently around 7 days) and the underlying uploaded data subsequently deleted (the static snapshot may be retained so your result isn't lost — see the Privacy Policy), and we may change or withdraw demo and preview features at any time. To keep working with your data, subscribe before the preview period ends.

7. Cancellation and Termination

You may cancel at any time via the billing portal in the application or by emailing support. Cancellation takes effect at the end of the current billing period; no further renewals will be charged. Except for the money-back guarantee in Section 4 or where required by law, fees already paid are non-refundable.
After a paid subscription is cancelled, your uploaded data and visualizations remain available for reactivation for at least 90 days. After that period we may disable logins and, after giving at least 30 days' notice by email to the account administrator, delete stored content. (Free-preview data is handled under Section 6 instead.)
We may suspend or terminate the Service for material breach of these Terms, non-payment, or unlawful use. Where practicable we will give notice and an opportunity to cure.

8. Customer Content

You retain all rights to the data your team uploads or connects to the Service — warehouse layouts, bin locations, inventory and activity data, and related files ("Customer Content"). You grant us a limited license to host, process, display, and transmit Customer Content solely to operate and support the Service.
You are responsible for having the right to upload and use the data you supply — including, where the data describes a facility operated by someone else, any permission needed from that operator — and for its accuracy.
On written request following account closure, we will delete Customer Content within a commercially reasonable period, except copies retained in routine backups or as required by law.
We use commercially reasonable administrative, technical, and physical safeguards designed to protect Customer Content against unauthorized access, loss, or disclosure.

9. Acceptable Use

You must not use the Service to store unlawful content; attempt to access other customers' data; probe, disrupt, or overload the Service; resell it without our written agreement; or reverse engineer it except where the law permits.

10. Availability and Support

We aim for high availability but the Service is provided without a guaranteed uptime level. Planned maintenance and factors outside our control (including cloud-provider outages) may interrupt availability. Support is provided by email at info@warehousebridge.com.

11. Privacy

Our handling of personal data is described in the Privacy Policy. Uploaded data may incidentally include personal data (for example operator initials in activity logs); you are responsible for any notices or consents required for the data you supply.

12. Intellectual Property

The Service, its software, design, and documentation are and remain the property of Flag Eagle LLC and its licensors. These Terms grant no rights except the limited right to use the Service while your subscription (or the Subscriber's, under Section 5) is active.

13. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. VISUALIZATIONS REFLECT THE DATA SUPPLIED TO THE SERVICE AND ITS RECENCY; WE DO NOT WARRANT THAT THEY MATCH THE PHYSICAL STATE OF ANY FACILITY, AND THEY ARE NOT A SUBSTITUTE FOR PHYSICAL VERIFICATION OR YOUR OWN OPERATIONAL JUDGMENT.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA; AND (B) OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE FEES PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR, IF YOU HAVE PAID US NOTHING DIRECTLY (INCLUDING ACCESS UNDER SECTION 5 OR 6), ONE HUNDRED US DOLLARS (US$100). NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED BY LAW.

15. Indemnification

You will indemnify and hold us harmless from third-party claims arising out of Customer Content, your use of the Service in violation of these Terms, or your violation of law, except to the extent caused by our breach of these Terms.

16. Changes to the Service or Terms

We may improve or modify the Service at any time. We may update these Terms from time to time. Non-material updates take effect when posted on this page; for material changes we will give at least 30 days' notice by email or in-app before they take effect. Your continued use of the Service after a change takes effect constitutes acceptance. (Price changes are handled separately under Section 4.)

17. Governing Law and Disputes

These Terms are governed by the laws of the State of Nevada, USA, without regard to conflict-of-laws rules. The state and federal courts located in Clark County, Nevada have exclusive jurisdiction, and each party consents to their venue.

18. General

If any provision is unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger or sale. These Terms plus the Privacy Policy are the entire agreement between you and us regarding the Service (and for access under Section 5, they operate alongside — but do not replace — your arrangement with the Subscriber). Sections 7, 8, and 11 through 18 survive any cancellation or termination to the extent needed to give them effect.

19. Contact

Questions about these Terms: info@warehousebridge.com, or by post to Flag Eagle LLC, 732 S 6th St Ste N, Las Vegas, NV 89101, USA.